Privacy Policy

1. Who We Are

This Privacy Policy applies to Quality Imperial Beach Fence, located at 1007 3rd St, Imperial Beach, CA 91932, and reachable at quotes@imperialbeachfence.com. We operate the website at imperialbeachfence.com. This policy explains what personal information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we may collect your name, phone number, email address, street address or general location, and details about your project. This information is used only to respond to your inquiry and schedule services.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring website, pages viewed, and the time and date of your visit. This data is collected through cookies and similar tracking technologies and is used to understand how visitors use our site.

Analytics

We use third-party analytics tools, including Vercel Analytics, to collect aggregated, anonymized data about site traffic and usage patterns. This helps us improve the website experience. These tools do not collect personally identifiable information.

3. Cookies

Cookies are small data files stored on your device when you visit a website. We use cookies to:

• Remember your preferences and settings
• Understand how you use our website (via analytics tools)
• Improve the performance and functionality of our site

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete them after the fact. If you disable cookies, some features of our website may not work as intended.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule on-site consultations and service appointments
• Send you information relevant to your project
• Improve our website, services, and customer experience
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. How We Share Your Information

We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business - for example, our contact form provider and analytics platforms. These third parties are required to handle your information securely and only for the purposes we specify.

We may also disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Quality Imperial Beach Fence, our customers, or others.

6. Data Retention

We retain the personal information you submit through our contact forms for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of a business relationship and a reasonable period afterward for record-keeping. Analytics data is retained in accordance with the policies of the respective analytics providers. You may request deletion of your personal data at any time by contacting us at quotes@imperialbeachfence.com.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of certain data uses
• The right to data portability where applicable

To exercise any of these rights, contact us at quotes@imperialbeachfence.com. We will respond within a reasonable timeframe.

8. Data Security

We take reasonable measures to protect the personal information you provide against unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system is completely secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out: